Help

At beautysleuth we have a dedicated in-house customer services team at your service! And to help make shopping with us easier, we've put together this help section to answer any questions you may have.

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FAQ icon Most Frequently Asked Questions

If you’ve got a burning question, we can certainly answer it. Visit this section to get immediate answers on our most frequently asked questions.

Manage Your Account Manage Your Account

In order for us to provide you with the best possible service, it’s important that you provide us with your most up to date details including any changes to your name / address / billing details / email etc.

Your OrderYour Order

If you have questions regarding your order, please read through this section before contacting customer services.

Delivery Man Deliveries & Customs

If you have questions regarding our delivery procedures, then you'll find all the answers you need right here.

Your GuaranteeYour Guarantee

All ghd irons have a 24 month warranty but you will need to register it to activate it. Read on to find out how...

Returns Returns

If an item is no longer required, please follow these simple steps to return your product(s).

Caring For Your ghd Caring For Your ghd

This section will give you top tips on how to look after your ghd styler.

Payment and Security Payment & Security

At beautysleuth.co.uk we pride ourselves on being a secure place to shop, so you have complete peace of mind.

Privacy and Terms Privacy, Terms and Conditions

At beautysleuth we respect your privacy and aim to provide you with the highest level of data protection available.

Voucher Redemption Voucher Redemption

If you're one of those lucky people who have an email or gift voucher to use - here's how.