
At beautysleuth we have a dedicated in-house customer services team at your service! And to help make shopping with us easier, we've put together this help section to answer any questions you may have.
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Most Frequently Asked Questions
If you’ve got a burning question, we can certainly answer it. Visit this section to get immediate answers on our most frequently asked questions.
Manage Your Account
In order for us to provide you with the best possible service, it’s important that you provide us with your most up to date details including any changes to your name / address / billing details / email etc.
Your Order
If you have questions regarding your order, please read through this section before contacting customer services.
Deliveries & Customs
If you have questions regarding our delivery procedures, then you'll find all the answers you need right here.
Your Guarantee
All ghd irons have a 24 month warranty but you will need to register it to activate it. Read on to find out how...
Returns
If an item is no longer required, please follow these simple steps to return your product(s).
Payment & Security
At beautysleuth.co.uk we pride ourselves on being a secure place to shop, so you have complete peace of mind.
Privacy, Terms and Conditions
At beautysleuth we respect your privacy and aim to provide you with the highest level of data protection available.
Voucher Redemption
If you're one of those lucky people who have an email or gift voucher to use - here's how.